Who We Are
Rosedale Studios Inc. ("we," "us," "our") operates rosedalestudios.com and provides Instagram profile setup, video content & messaging automation services for real estate professionals. You can reach us at andrew@rosedalestudios.com.
Information We Collect
- Information you give us: first name, last name, company or brokerage name, mobile phone number, email address, and any details you share when booking or messaging us.
- Booking information: the date & time you choose and any answers on the booking form.
- Technical information: IP address, browser type, device type, pages visited, and referring pages, collected through cookies & similar tools.
How We Use Information
- To schedule, confirm & remind you about calls you book.
- To respond to your questions and follow up on your request.
- To provide the services you buy from us.
- To send messages you agreed to receive, including SMS where you gave consent.
- To improve our website and services.
- To meet legal obligations.
SMS / Mobile Information
If you opt in to text messages, we use your mobile number only to send the message types disclosed at opt-in: appointment confirmations, appointment reminders, follow-up messages about your request & occasional marketing messages. Message frequency varies. Message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information collected (such as IP address and browser type) exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We store mobile numbers & consent records securely, limit access to staff and service providers who need them to deliver our messages, and protect them with reasonable administrative, technical & physical safeguards.
Opting Out
Reply STOP to any text message to stop receiving texts. You'll get one confirmation message & no further texts unless you opt in again. Reply HELP for help, or contact us at andrew@rosedalestudios.com. To stop emails, use the unsubscribe link in any email.
Data Retention
We keep personal information as long as needed to provide our services and meet legal obligations, then delete or anonymize it.
Cookies & Analytics
We use cookies & analytics and advertising tools (such as the Meta pixel) to understand how visitors use our site and to measure our ads. You can control cookies through your browser settings.
Changes
We may update this policy. The effective date at the top shows the latest version. Significant changes will be posted on this page.
Contact
Rosedale Studios Inc. · andrew@rosedalestudios.com